Free Shipping: consumer expectations are changing
The most compelling statement in this piece: "61% of consumers are at least 'somewhat likely' to cancel their entire purchase if free shipping is not offered." It's hard to upsell a shipping fee. What are your thoughts? Should MLMs start offering free shipping options?
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Author Kevin Thompson is one of the most sought after MLM Attorney in the country. He owns and operates The Law Office of Kevin Thompson and specializes in providing legal services for startup direct sales organizations. Kevin Thompson has extensive experience in the direct sales space and helps entrepreneurs launch their businesses on secure legal footing. He can be reached from his website here.
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